Terms and Conditions

Welcome to ShashwatStudy.com! These Terms and Conditions govern your use of our website and the Shashwat Study App (the "App").. The app is developed and operated by Shivam solutions, having its registered office at 221, Maruti plaza, Sardar Chowk, Ahmedabad, Gujarat, India -382345 (Hereinafter referred to as the "Company" or "us" or "we", which expression shall mean and include its officers, successors and permitted assigns).

1. General Information

• These terms and conditions of use ("Terms of Use") and the privacy policy ("Privacy Policy") apply to all visitors and users of the App ("users" or "you"). We request you to carefully go through these Terms of Use and the Privacy Policy before you decide to access this App or use the Services made available on the App. These Terms of Use and the Privacy Policy, together constitute a legal agreement ("Agreement") between you and the Company in connection with your visit to the App and your use of the Services. The above-mentioned constituents of the Agreement shall at all times, be read together and shall be deemed to be incorporated herein by reference.
• Your use of the App will signify your acceptance of the Agreement and your agreement to be legally bound by the same. If you do not agree to, or wish to, be bound by the terms of the Agreement, you may not access or otherwise use the App.
• Shivam solutions reserves the right to modify, suspend, or discontinue any part of the App or these Terms at any time and for any reason, without prior notice or liability. Users are responsible for reviewing the Terms periodically to stay informed of updates. The Company may, at its discretion, require explicit acceptance of revised Terms before permitting continued App access. If no separate consent is requested, your ongoing use of the App will automatically constitute acceptance of all changes.
• Nothing in the Agreement should be construed to confer any rights to third-party beneficiaries.

2. Access of App service

• To access our Services, you must register as a user on our App. By completing registration, you acknowledge that you are engaging the Company to provide Services under these Terms and any additional mutually agreed terms. Registration requires providing your mobile number, and to enroll a child in any course, you must submit the child's birth date as relevant to the Services.
• We reserve the right to refuse access to the App, to terminate accounts, remove or edit content at our discretion.
• The courses are intended for educational purposes and are tailored for children under parental guidance.
• We will try to make the App error-free. Your access to the App may be occasionally suspended or restricted to allow for repairs, maintenance, or for the introduction of new facilities or services. However, we do not take responsibility for internet-related issues at your end.

3. Use of Content

• We grant you a limited license to access and make personal use of this App. However, all information, content and material contained in the App is and continues to be the Company's intellectual property. Further, all trademarks, service marks, trade names, business idea, plan, age segment names, day names and slogans, and trade secrets are proprietary to the Company.
• All content: including videos, PDFs, audios, quizzes, and other materials are copyrighted and owned by Shivam Solutions.
• You may not copy, distribute, modify, or share course materials without written permission.
• The courses are licensed for individual use only and are not transferable.
• You may not sell or modify the content of this app or reproduce, display, publicly perform, distribute, or otherwise use the materials in any way for any public or commercial purpose without the respective organization’s or entity’s written permission.

4. Payments and Pricing

• The full functional app is available for free trial for a limited period. After completion of trial period, you are required to pay the defined subscription fee either monthly or annually.
• The company can change the duration of the free trial period at any time.
• All payments must be made through our secure payment gateway.
• Prices listed on the website are subject to change without prior notice.
• Promotional offers or discounts may be time-limited and cannot be applied retroactively.

5. Refund Policy

• Please refer to our Refund Policy for detailed information.
• Refunds are typically not granted for completed courses, except in cases of technical issues or duplicate purchases.

6. Access to Courses

• Upon purchase, you will receive access to the course materials for the duration specified on the product page.
• Sharing your account credentials with others is strictly prohibited and may result in account termination.

7. Code of Conduct

• Users must not engage in any behavior that disrupts or harms the learning experience of others.
• Any misuse of the platform, including attempts to hack, spam, or otherwise exploit the system, will result in immediate suspension of access.

8. Disclaimers

• The content provided is educational and not a substitute for professional advice or consultation.
• We do not guarantee specific outcomes or results from using our courses.

9. Links to third party websites/services

• The App includes links to other websites whose terms and privacy practices may differ from those of the Company. The inclusion of a link does not imply any endorsement by the Company of the third party website, the website's provider, or the information on the third-party website. If the users access or submit personal information to any of those websites, such access and information will be governed by the terms of use and privacy policies of such third-party websites and the Company disclaims all responsibility or liability with respect to the terms, policies or the websites. The users are encouraged to carefully read the terms and privacy policy of any website that they visit.

10. Indemnity

• You hereby agree to indemnify, defend and hold the Company, the Company's agents, affiliates, representatives, authorized users, employees and assigns harmless from and against any and all losses, damages, liabilities and costs arising from your use of the App or the Services and / or the violation of the Agreement by you.

11. Limitation of Liability

• You acknowledge and undertake that you are accessing the Services through the App, transacting at your own risk and are using your best and prudent judgment before entering into any transactions through the App.
• To the fullest extent permitted by law, under no circumstances will the Company be liable to you or any other person or entity for any direct, indirect, incidental, special, remote or consequential damages, including but not limited to damages for loss of profits, goodwill, data or other intangible losses, resulting from any circumstances, including:
  
  1. the use or the inability to use the Services; or
  2. unauthorized access to or alteration of your transmissions or data; or
  3. any other matter relating to the App and / or Services.
  Whether or not foreseeable, and whether or not the Company has been advised of the possibility of such damages.
• We shall neither be liable nor responsible for any actions or inactions of the other users of the App nor any breach of conditions, representations or warranties by them. We do not take any obligation to mediate or resolve any dispute or disagreement between you and the other users of the App.
• It is your responsibility to ensure that the content is suitable for your child’s age and learning needs.

12. Termination

In case of non-compliance with the Terms of Use or Privacy Policy or in the event any other user reports a violation of any of their rights as a result of your use of the Services, the Company reserves the right to immediately:

• suspend or terminate your access to the App with or without notice to you; and
• to remove such non-compliant information from the App; and
• to exercise any other remedy available under law.

Any suspected illegal, fraudulent or abusive activity will be grounds for terminating your access to the App. Upon suspension or termination, your right to avail the Services and access to the App will immediately cease and Company reserves the right to remove or delete your information that is available, including but not limited to login, account information and information posted by you.

13. Applicable Law

You agree that the interpretation of this Agreement and the resolution of any disputes arising under these Terms of Use shall be governed by the laws of India.

This contract is subject to the Indian Information Technology Act, 2000. This policy and your use of the App, website etc., along with the Information contained therein, shall be governed by and construed in accordance with the laws of the State of Gujarat, India without regard to conflict of laws principles, and You agree to submit to the jurisdiction of courts in the Ahmedabad of Gujarat state, India. You further agree that any claims or causes of action arising out of or related to this Agreement and the App, website etc., along with the Information contained therein, shall be filed within one (3) months after such claim or cause of action arose, or such claim or cause of action shall be forever barred.

14. Report Abuse

In the event you come across any abuse or violation of the Terms of Use or if you become aware of any objectionable content on the Website, please report to [email protected]

15. Privacy Policy

• In addition to these Terms of Use, we have also published the Privacy Policy which sets out the privacy practices of the Website. The Privacy Policy has been published in accordance with the provisions of the Information Technology Act, 2000 and the applicable rules made thereunder. In accessing this Website and availing the Services provided herein, you confirm that you have read, fully understand and accept the Privacy Policy.
• We do not share your information with third parties except as required to deliver our services.
• Please note that this app is for your personal use only. We kindly ask that you refrain from sharing any of its content or services with others

16. Grievance Officer

If you have any grievance with respect to the App or the Services, including any discrepancies and grievances with respect to the processing of information, you can contact our Grievance Officer at [email protected]

17. Other terms and conditions

• All our services are Harm-free, But If you get any physical or mental problems by using or over-using this app, we are not responsible for that.
• Our app includes pre-recorded content created by us, as well as material sourced from third-party platforms such as websites and YouTube. While we strive for quality, some content depends on external sources, and we appreciate your understanding.
• You can access our App on only two devices currently. You have to log-out from the previous device to log-in in on other devices. Please feel free to contact us for any technical assistance on whatsapp support number.
• We are intentionally repeating some/many important activities in App for child development purposes. You have to accept that.
• Our app relies on stable internet and device compatibility for optimal performance. If you experience loading issues, connectivity problems, or device-related limitations, we appreciate your patience and understanding. Please note that some devices may not be fully compatible with our app. For the best experience, we recommend using a supported device. If you encounter any issues, feel free to contact us—we’ll do our best to assist. However, since technical constraints can vary, we kindly ask for your full cooperation throughout the process."
• By submitting or sharing any content (including photos, videos, reviews, or other materials) with Shivam solutions, you acknowledge that all such content becomes the exclusive intellectual property of Shivam Solutions. The company reserves the right to use, modify, distribute, or remove this content at its sole discretion across any platform, including but not limited to its app, website, social media, promotional materials, or other publications. Shivam solutions retains all rights to the content, and no proprietary claims may be made by users.
• We welcome and value your expertise—whether in IT, parenting, or related fields—and appreciate any suggestions you may have to improve our services and courses. While we carefully consider all feedback, we may not always be able to implement every recommendation. We appreciate your understanding and support in such cases.
• If you browse and enter any other site, that appears while browsing our app-content, you are responsible for its consequences.
• We have 100% rights to change any of our T&C and Policies, at any time without prior notice or discussion with you.

18. Contact Us

These Terms of Use contain the entire understanding of the Parties, and there are no other written or oral understandings or Promises between the Parties with respect to the subject matter of these Terms of Use other than those contained or referenced in these Terms of Use.

If you have any questions about these Terms and Conditions, please reach out to us at:

• Email: [[email protected]]
• Email: [[+91-7600061551]

Last Updated: [04-26-2025]

Thank you for choosing ShashwatStudy.com! We are committed to delivering an enriching learning experience for your child.